For the last 12 months I’ve been working as the Business Change lead to introduce new collaborative ways of working to my client (a major airline) as they switch from various mail systems (bespoke kiosk mail, Gmail and Lotus Notes), IE8, LAN drives and Office 2000 to Microsoft Office 365 and the cloud. My team’s objective was to ensure the maximum business benefits are realised and that the 48,000 colleagues get the most from the new tools. Our project strapline was; ‘Easier, Smarter, together’, here I explain that a bit further.
Phase 1 – Easier (Yammer)
Yammer was introduced first as a ‘trial’ giving us a safety net to experiment and learn. We didn’t have senior management on board at the start so if we were to convince them it had to add value and lots of it. We wanted to end up with a communications channel and innovation network…
View original post 1,261 more words